Frequently Asked Questions
Everything you need to know about our premium home textiles and ordering process.
What materials are used in YLI Threads bedding?
We specialize in high-quality natural fibers, including 100% long-staple Egyptian cotton, organic linen, and sustainable bamboo blends designed for breathability and durability.
How should I care for my luxury linens?
To maintain the integrity of the fibers, we recommend machine washing on a gentle cycle with cold water and a mild detergent. Tumble dry on low heat and remove promptly to minimize wrinkling.
How long does shipping take for home decor items?
Standard shipping typically takes 5-7 business days within the continental US. Custom-made window treatments or monogrammed items may require an additional 10-14 days for production.
What is your return policy for home textiles?
We offer a 30-day return policy for most items in their original, unwashed condition. Please note that for hygiene reasons, pillows and duvets cannot be returned once the vacuum seal is broken.
Do you offer fabric swatches before I make a purchase?
Yes, we understand that color and texture are vital for your home. You can order a swatch kit containing our core fabric samples for a small fee, which is fully refundable upon your next full-size order.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home investments.